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Shopware Rise

Product information "Shopware Rise"

Shopware Rise – the first paid plan

Shopware Rise builds on the Community Edition and, according to the manufacturer, adds Shopware Intelligence, 3D features, unlimited sales channels and support directly from Shopware with an eight-hour service response time.

This plan is shown here for orientation. It is obtained from Shopware, not from our shop. As a Shopware partner agency we register you with Shopware, check with you which plan suits your shop and support the setup. According to Shopware, the price depends on the Gross Merchandise Value and further factors; the amount shown in the shop is a starting price.

Your benefits through SYNERGY NETWORKS

  • Support directly from the manufacturer: written support on weekdays from 9 am to 5 pm, eight-hour service response time.
  • On the open core: Rise builds on the Community Edition, so what you have stays in place.
  • Advice before the decision: We check with you which plan matches your requirements instead of selling you a tier.
  • One point of contact: Registration with Shopware, setup and ongoing support run through us.

Technical information

  • Manufacturer: shopware AG
  • Basis: builds on the Shopware Community Edition
  • Included according to the manufacturer: Shopware Intelligence, 3D features, unlimited sales channels, basic support
  • Support: written, 9 am to 5 pm, eight-hour service response time
  • Billing: monthly subscription, price based on Gross Merchandise Value and further factors
  • Operating models: self-hosted, Shopware SaaS and Shopware PaaS
  • Procurement: from Shopware, not from SYNERGY NETWORKS
  • Manufacturer information as of: 29 July 2026, source shopware.com

Request advice – we will register you with Shopware.

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Shopware Rise

According to Shopware, Rise starts at €600 per month plus VAT. The exact price depends on your shop's gross merchandise value (GMV) and other individual factors. When booking, you enter your expected GMV for the coming year, and your offer is based on it.

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Under Shopware's Fair Usage Policy, in effect since 24 March 2025, an annual GMV above €1 million requires a plan – Rise, Evolve or Beyond – to keep access to the Shopware Account and the Shopware Store. Below this threshold no plan is needed, but GMV is reported at least once a year. GMV is based on net values including shipping costs. Returns do not reduce it, discounts do, and taxes are excluded.

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Rise includes everything in the Community Edition and, according to Shopware, adds Custom Products, returns management, Social Commerce, premium themes, the AI features of Shopware Intelligence, a 3D viewer for Shopping Experiences, and sharing of flows and rules, among others. Support tickets are handled Monday to Friday from 9 am to 5 pm German time, with a response time of 8 hours.

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From Shopware 6.7.1.0, you book Rise directly in the Administration under Settings › System › Shopware Plans. You need a company in your Shopware Account, a registered shop with a matching license domain and a stored payment method. The Shopware Commercial extension unlocks the features: it is preinstalled in the cloud, and in self-hosted shops you install it under Extensions › My extensions. If you have questions about booking, please contact us.

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Under Shopware's terms and conditions, the minimum term for Rise, Evolve and Beyond is 24 months unless agreed otherwise. The contract then renews for the same period, up to 24 months, unless it is terminated in writing six months before it ends. The term stated in your offer is binding.

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